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Frequently Asked Questions

Do I need to make an appointment?

Because we often get exceptionally busy, to avoid disappointment please phone us on 01202 667921 so we can book you in. Unfortunately, we can not arrange appointments by email.

You are still welcome to turn up without an appointment, but depending on how busy we are, you might need to wait a while.

On a scale of 1 to 10, how much does it hurt?
This is impossible to answer as pain is subjective, one person might hardly feel a piercing and then the next person who has the very same piercing might find it hurts a lot.

What is your age policy?
For body piercing we will not pierce anyone under 14 years old. 
For ear piercing we will usually pierce children who are about 10 and over, however we will refuse if the child looks in anyway distressed.
Anyone under 16 needs to be accompanied by a parent or legal guardian (an older friend or brother/sister is not a legal guardian).
Please note: We now have to ask for ID for navel piercing to prove the child is 14. This is due to the high number of parents who apparently are prepared to lie in front of their children about the child's age. We are sorry for any inconvenience this may cause, but unfortunately we have been left with no alternative.
Anyone over 16 who appears to be under 21 will need to bring a photo ID such as a driving license, passport or a PASS approved proof of age card such as CitizenCard.

Will I get given aftercare advice?
Yes, definitely. We give everyone both written and verbal aftercare instructions. If you lose your written instructions then please see our Aftercare page.

Do you sell gift vouchers?
Yes, gift vouchers are available in 5, 10 and 20.
Do you have any jobs or apprenticeships?
Sorry, we do not currently have any vacancies.

Do you pierce with a gun?
No, we do not use a gun for any piercings.
For ear piercing we can use either a needle, or a disposable cartridge ear piercing system (Studex System 75).

Do you accept credit and debit cards?
Yes, we accept all major credit and debit cards (minimum spend 1).

Why wont you pierce my baby's ears?
There are many reasons why we don't pierce baby's ears, some are ethical and some are practical. One practical reason why a baby should not have their ears pierced is hygiene - a baby cannot understand that they shouldn't touch their newly pierced ears.

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